Goals control how the AI agent classifies the outcome of a conversation. When a goal is reached, it can stop follow-ups, tag the CRM contact, and update the lead's follow-up status.
Goals control how the AI agent classifies the outcome of a conversation. When a goal is reached, it can stop follow-ups, tag the CRM contact, and update the lead's follow-up status.
| Key | Label | Type | Scope | CRM Tag | Stops F/U | Followup Status | Priority | Actions |
|---|